AI & Productivity
Week Topics
Meaning of Artificial Intelligence
Generative AI
AI Assistants
Examples of AI Tools
AI in Everyday Life
AI and the Workplace
Meaning of Productivity
AI and Productivity
Benefits of AI
Limitations of AI
Responsible Use of AI
DAY 1: Meaning of Artificial Intelligence
Sub-Topics
Meaning of Artificial Intelligence
AI in Everyday Life
Artificial Intelligence (AI) refers to technology that enables computers and software to perform tasks that normally require some form of human intelligence.
AI systems can process information, recognize patterns, understand language, generate content, and assist with different tasks.
Examples of AI in Everyday Life
AI Can Be Found In:
Smartphones — When your phone unlocks with your face.
Search engines — When Google predicts what you are searching for.
Maps and navigation — When Google Maps suggests the fastest route.
Social media — When TikTok or Facebook recommends videos you may like.
Online shopping — When Jumia or Amazon recommends products for you.
Streaming platforms — When Netflix or YouTube recommends what to watch.
Voice assistants — When you ask Siri or Google Assistant a question.
Customer-service chatbots — When you chat with a company online and get automatic replies.
Practical Task
Identify five activities you perform every day and determine whether AI is involved in any of them.
I use Google Maps every day, and AI helps me find the best route and avoid traffic.
I watch TikTok videos, and AI recommends videos based on the type of content I usually watch.
I use Google Search, where AI helps provide relevant results based on what I search for.
I unlock my smartphone with my face, and AI recognizes my face to unlock the phone.
I shop online, and AI recommends products based on my searches and interests.
Assignment: List 10 ways AI is used in everyday life.
DAY 2: Generative AI
Sub-Topics
Generative AI
Examples of AI Tools
Note
Generative AI is a type of AI that can create new content based on instructions provided by a user.
It can generate:
Text
Images
Audio
Video
Computer code
Ideas
Examples of Generative AI Tools
ChatGPT
Gemini
Canva AI
CapCut
AI
Example
A user can ask:
"Write a professional business email requesting a meeting."
The AI can generate a draft that the user can review and edit.
Practical Task
Ask an AI tool to generate:
A short business message
Five business ideas
A short social-media caption
Assignment
Explain Generative AI in your own words and give five examples of content it can create.
DAY 3: AI Assistants
Sub-Topics
AI Assistants
Examples of AI Tools
Note
An AI assistant is a software application that uses AI to help a user perform tasks.
Examples include:
ChatGPT
Gemini
Microsoft Copilot
AI assistants can help with:
Writing
Learning
Research
Planning
Brainstorming
Summarization
Practical Task
Ask ChatGPT or Gemini to help you complete three different tasks.
Assignment
Identify three AI assistants and explain what each can help a user do.
DAY 4: AI and the Workplace
Sub-Topics
AI and the Workplace
AI and Productivity
Meaning of Productivity
Note
Productivity means completing useful work efficiently and making good use of available time and resources.
AI can support workplace productivity by helping users:
Draft emails
Create documents
Summarize information
Generate ideas
Organize information
Plan tasks
Example
A worker who normally spends a long time creating an email can use AI to produce a first draft and then review and improve it.
Practical Task
Identify five workplace tasks that AI could assist with.
Assignment
Write five examples showing how AI can improve productivity at work.
DAY 5: Benefits, Limitations & Responsible Use of AI
Sub-Topics
Benefits of AI
Limitations of AI
Responsible Use of AI
Benefits of AI
AI can:
Save time
Generate ideas
Assist with learning
Improve productivity
Help organize information
Assist with repetitive tasks
Limitations of AI
AI can sometimes:
Provide incorrect information
Misunderstand instructions
Produce incomplete answers
Produce outdated information
Make mistakes
Responsible Use
Users should:
Review AI-generated information
Verify important information
Protect confidential information
Avoid blindly accepting AI responses
Use human judgment
Practical Task
Give three examples of situations where AI output should be checked before being used.
Assignment
List 10 tasks where AI can save time.
WEEK 2: AI PROMPTING BASICS
Week Sub-Topics
Meaning of Prompt
Importance of Prompting
Clear Instructions
Context
Giving AI a Role
Defining the Task
Setting Requirements
Specifying Output Format
Improving Poor Prompts
Prompts for Work and Business
DAY 1: Meaning and Importance of Prompting
Sub-Topics
Meaning of Prompt
Importance of Prompting
Note
A prompt is the instruction, question, or command given to an AI tool.
Example:
"Write a business email."
The instruction tells the AI what to produce.
A clear prompt helps the AI understand what the user wants.
Practical Task
Write five simple prompts.
Assignment
Write 10 prompts for different tasks.
DAY 2: Clear Instructions and Context
Sub-Topics
Clear Instructions
Context
Note
A good prompt should provide clear instructions.
Context gives the AI additional information needed to understand the task.
Example
Poor:
Write an advert.
Better:
Write an advert for a computer training academy that teaches working adults digital skills.
The second prompt provides context.
Practical Task
Rewrite five poor prompts by adding useful context.
Assignment
Create five prompts containing clear instructions and context.
DAY 3: Giving AI a Role and Defining the Task
Sub-Topics
Giving AI a Role
Defining the Task
Note
You can tell an AI what role it should perform.
Example:
"Act as a professional business writer."
You should also clearly define the task.
Example:
"Write a professional customer-service email."
Practical Task
Create prompts that give AI different roles.
Assignment
Write five prompts using Role + Task.
DAY 4: Requirements and Output Format
Sub-Topics
Setting Requirements
Specifying Output Format
Note
Requirements tell AI the conditions that the response must follow.
Example:
"Write 200 words."
Output format tells AI how the information should be presented.
Examples:
Table
Bullet points
Paragraphs
Steps
List
Practical Task
Create prompts that request information in different formats.
Assignment
Write five prompts with specific requirements and output formats.
DAY 5: Improving Poor Prompts
Sub-Topics
Improving Poor Prompts
Prompts for Work and Business
Note
A weak prompt can often be improved by adding:
Role + Task + Context + Requirements + Format
Example:
Act as a business assistant. Create a professional customer-response template for a computer training business. Keep it polite and concise. Present three versions.
Practical Task
Improve 10 weak prompts.
Assignment
Write 20 useful prompts for work and business.
WEEK 3: AI FOR WRITING & COMMUNICATION
Week Sub-Topics
AI for Email Writing
Business Letters
Reports
Proposals
Professional Messages
Social-Media Captions
Rewriting
Editing
Grammar
Professional Tone
DAY 1: Email Writing & Business Letters
Sub-Topics
AI for Email Writing
Business Letters
Note
AI can help users draft professional emails and business letters.
It can help with:
Structure
Wording
Tone
Grammar
Practical Task
Create a customer-service email and business letter using AI.
Assignment
Prepare one professional email and one business letter.
DAY 2: Reports & Proposals
Sub-Topics
Reports
Proposals
Note
AI can help create the structure and first draft of reports and proposals.
A report may contain:
Title
Introduction
Main information
Findings
Conclusion
A proposal explains an idea, service, project, or solution.
Practical Task
Create an outline for a business report and proposal.
Assignment
Prepare one report and one proposal with AI assistance.
DAY 3: Professional Messages & Social-Media Captions
Sub-Topics
Professional Messages
Social-Media Captions
Note
AI can help create short messages for:
Customers
Staff
Business partners
Social-media audiences
Practical Task
Create five professional messages and five social-media captions.
Assignment
Prepare 10 pieces of communication content using AI.
DAY 4: Rewriting & Editing
Sub-Topics
Rewriting
Editing
Note
Rewriting means expressing existing information in a different or improved way.
Editing involves correcting and improving content.
AI can help make content:
Clearer
Shorter
More professional
Easier to understand
Practical Task
Give AI a poorly written paragraph and ask it to rewrite it professionally.
Assignment
Rewrite and edit five pieces of content.
DAY 5: Grammar & Professional Tone
Sub-Topics
Grammar
Professional Tone
Note
AI can help identify grammar problems and adjust the tone of writing.
Possible tones include:
Professional
Friendly
Formal
Polite
Simple
Practical Task
Improve five poorly written messages.
Assignment
Prepare five professional documents using AI assistance.
WEEK 4: AI FOR RESEARCH
Week Sub-Topics
Meaning of Research
AI-Assisted Research
Research Questions
Information Gathering
Summarization
Comparing Information
Organizing Findings
Source Verification
Fact-Checking
Research Report Writing
DAY 1: Research and AI-Assisted Research
Sub-Topics
Meaning of Research
AI-Assisted Research
Note
Research is the process of collecting and examining information to understand a subject or answer a question.
AI can assist with:
Understanding topics
Generating ideas
Organizing information
Summarizing information
Practical Task
Choose a business topic and use AI to generate research questions.
Assignment
Create 10 research questions about a selected topic.
DAY 2: Research Questions & Information Gathering
Sub-Topics
Research Questions
Information Gathering
Note
A research question defines what you want to find out.
Example:
"What digital marketing methods can a small business use to attract customers?"
Information can then be gathered to answer the question.
Practical Task
Research a selected business or topic.
Assignment
Gather and organize information related to your research question.
DAY 3: Summarization & Comparing Information
Sub-Topics
Summarization
Comparing Information
Note
AI can summarize long information into shorter points.
It can also help compare information from different sources.
Practical Task
Provide information to AI and request:
A summary
Main points
Comparison
Assignment
Summarize and compare information from selected sources.
DAY 4: Organizing Findings, Verification & Fact-Checking
Sub-Topics
Organizing Findings
Source Verification
Fact-Checking
Note
Research information should be organized clearly.
Important information generated or summarized by AI should be checked against reliable sources.
Practical Task
Organize research findings into a table.
Assignment
Verify important information used in your research.
DAY 5: Research Report Writing
Sub-Topic
Research Report Writing
Note
A research report presents the findings of research in an organized form.
Practical Task
Create a research report using your findings.
Assignment
Produce a 2-page research report using AI and verify important information.
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